Recite me link

Back to previous page

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the south east of England. The Trust was legally established on 14 February 2000 and provides a full range of general hospital services, and some areas of specialist complex care to around 560,000 people living in the south of West Kent and the north of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs, and it operates from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. The latter is a Private Finance Initiative (PFI) hospital and provides wholly single bedded en-suite accommodation for in-patients.

The Trust employs a team of over 5000 full and part-time staff. In addition, the Trust provides specialist cancer services to around 1.8 million people across Kent, Hastings and Rother, via the Kent Oncology Centre, which is sited at Maidstone Hospital, and at Kent and Canterbury Hospital in Canterbury. The Trust also provides outpatient clinics across a wide range of locations in Kent and East Sussex.

Our mission, values and vision

Our mission – what we are striving to achieve is to be there for our patients and their families in their time of need and to empower our staff so that they can feel proud and fulfilled in delivering the best care for our community.

Our vision

Exceptional people, outstanding care

Our values

Our PRIDE values are at the heart of what we do

We have three objectives:

  • To be recognised as a caring organisation
  • To provide sustainable services
  • To be improvement driven across all areas

Strategic themes

All our improvement efforts and projects fall under one of our six strategic themes and these are what we will focus on.

Patient experience – To meet our ambition of always providing outstanding healthcare quality we need people to have a positive experience of care and support

Patient safety and clinical effectiveness – Achieving outstanding clinical outcomes with no avoidable harm.

Patient access – Ensuring all of our patients have access to the care they need to ensure they have the best chance of getting a good outcome

Systems and partnerships – Working with partners to provide the right care and support, in the right place, at the right time

Sustainability – Living within our means providing high quality services through optimising the use of our resources

People – Creating an inclusive, compassionate and high performing culture where our people can thrive and be their best self at work.

Our strategy triangle