Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south east of England. The Trust was legally established on 14 February 2000 and provides a full range of general hospital services, and some areas of specialist complex care to around 760,000 people living in the south of west Kent and the north of East Sussex. It also provides specialist care including ophthalmology, stroke and sexual health services to a wider population
The Trust employs a team of over 8,000 staff. Its core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs, and it operates from three main clinical sites: Fordcombe Hospital, Maidstone Hospital and Tunbridge Wells Hospital at Pembury.
The Trust provides specialist cancer services to around 2 million people in Kent, Medway and East Sussex, via the Kent Oncology Centre at Maidstone Hospital, and at Kent and Canterbury Hospital in Canterbury. We also provide outpatient clinics across a range of locations in Kent and East Sussex.
Our values and vision
Our vision: Exceptional people, outstanding care
Our PRIDE values are at the heart of what we do
We have three objectives:
- To be recognised as a caring organisation
- To provide sustainable services
- To be improvement driven across all areas
Strategic themes
All our improvement efforts and projects fall under one of our six strategic themes
Patient experience: To meet our ambition of always providing outstanding healthcare quality we need people to have a positive experience of care and support
Patient safety and clinical effectiveness: Achieving outstanding clinical outcomes with no avoidable harm.
Patient access: Ensuring all of our patients have access to the care they need to ensure they have the best chance of getting a good outcome
Systems and partnerships: Working with partners to provide the right care and support, in the right place, at the right time
Sustainability : Long term sustainable services providing high quality care through optimising the use of our resources
People: Creating an inclusive, compassionate and high performing culture where our people can thrive and be their best selves at work.
Our strategy
The Trust Strategy sets out our vision, values and strategic objectives for five years (2021-2026). The strategy is as a guide for future activity and planning across the Trust, and collaborations with other health and care organisations to improve the overall health of local people.
Our trust strategy is underpinned by more detailed strategies:
- Clinical Strategy
- Digital and Data Strategy
- EDI Strategy
- Experience of Care Strategy
- Medical Workforce Strategy
- Nursing and Midwifery Strategy
- People and Culture Strategy
Our strategy triangle
