In this section you will find details of how to get in touch with us. This includes providing feedback and requesting information.

If you require medical advice, please contact your GP in the first instance. If it is urgent, please dial 111 to speak with a trained medical advisor. If you require immediate medical attention, please attend your local urgent care centre, Emergency Department or call 999.

Our main hospital addresses:

Maidstone Hospital
Hermitage Lane
Maidstone
Kent, ME16 9QQ
01622 729000
Get directions

Tunbridge Wells Hospital
Tonbridge Road
Pembury, Tunbridge Wells
Kent, TN2 4QJ
01892 823535
Get directions

Contact Us A-Z

Compliments

Email: mtw-tr.thankyou@nhs.net

DONATE – Make a donation or further info on how to support your hospital

Finance, invoice enquiries

Email: mtw-tr.payables@nhs.net

Freedom of Information (FoI)

Visit our Freedom of Information page
Email: mtw-tr.FOIadmin@nhs.net

Media/press enquiries

Email: mtw-tr.communications@nhs.net

Outpatient appointments

Visit our page on making, changing or cancelling an appointment to find contact details for each service.

Patient Advice and Liaison Service (PALS)

Visit our PALS page
Email: mtw-tr.palsoffice@nhs.net

Procurement, purchasing and supplies

Email: mtw-tr.procurement@nhs.net

Recruitment

Visit mtwcareers.com
Email: mtw-tr.recruitment@nhs.net

Subject Access Request (Accessing healthcare records)

Visit our Subject Access page
Email: mtw-tr.sar@nhs.net

Volunteering

Visit our volunteering page
Email: mtw-tr.voluntary-services@nhs.net
Phone: 01622 224719

Work experience

Visit our work experience page
Email: mtw-tr.workexperience@nhs.net
Phone: 01622 224647

We want to make it easy for you to contact us.

Give us your feedback

Speak to our Patient Advice & Liaison Service (PALS) for information, support and assistance
Make a complaint

Alternatively, you can submit your comments, suggestions and ideas via the form below.