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Accident and Emergency (A&E)

About ED

We have an A&E department at Maidstone Hospital and an A&E and Trauma Unit at Tunbridge Wells Hospital. We treat patients who have suffered a recent serious or life-threatening injury or accident, or who have developed a sudden illness. All EDs use a priority system where the most seriously or critically ill patients are seen first.

Time spent in ED

We try to ensure that at least 95% of patients attending A&E are seen, treated and either admitted to or discharged from hospital, in four hours or less, in accordance with the national standard for A&E waiting times. There are occasions when, for good clinical reasons, patients need to spend longer than four hours in ED.

Currently, a small number of eligible patients can choose whether they wish to attend their clinic appointment in person or try out the online video consultation. Find out more