Before you come in to hospital
You may be feeling anxious about being in hospital but keeping you safe and well is a priority for the staff looking after you.
There are also simple things you can do to help keep yourself safe during your hospital stay, such as asking for help when needed, protecting yourself from slips and falls and helping to prevent blood clots.
NHS England provide tips on things you can do to look after your safety during your stay:
Simple steps to keep you safe during your hospital stay leaflet
BSL version - Simple steps to keep you safe during your hospital stay video
Assessing you before your surgery
Our Pre-operative Assessment team will make sure you are fit for surgery before you are booked in for a procedure.
You’ll get a health questionnaire by email, so make sure we have your email address, and that complete the questionnaire when it arrives in your inbox.
Your answers will help us decide if you need any further tests. For some patients, this will save a trip to hospital, or mean a shorter appointment.
This means we can see more people and we can make sure you are ready for your procedure, which can help improve your recovery.
When you arrive at hospital
At Maidstone Hospital you will begin your stay at the Admissions Lounge, where you can relax while you wait for your operation. Your visitors can wait with you.
We will ask you to phone the Admissions Lounge between 3.30pm and 4.30pm on the day before your planned surgery and we will let you know when to arrive the next day.
If your doctor has instructed you not to eat (fast) before the operation, it's important you do not eat or drink anything – this includes light snacks or sweets. You may be able to drink water but check with your doctor.
You need an empty stomach during surgery so you do not vomit while you're under anaesthetic.
If your operation time is planned for later in day, we will tell you what this means for you.
When you come to Tunbridge Wells Hospital for a planned operation or procedure, you will be asked to go to the ward directly or, for day surgery, to the waiting area in the Short Stay Surgical Unit.
Having visitors while you are in hospital
Most patients will be able to have two visitors at the same time. You can also bring your tablet, iPad or phone to stay in touch with friends and relatives.