Pathology quality
The Pathology department adheres to the principles of patient-focused laboratory medicine, adopting a proactive stance on optimising the delivery of medical laboratory services to give maximum efficiency and effectiveness to health care.
Policies and statements
- Pathology quality policy [pdf] 477KB
- Pathology quality manual [pdf] 1014KB
- Pathology policy on protection of personal information [pdf] 26KB
- Pathology policy on self-requesting and result delivery to patients [pdf] 87KB
Accreditation
Scope of UKAS accredited repertoire
- Cellular pathology 8062 (diagnostic cytology, histology and molecular pathology)
- Microbiology 8063
- Blood sciences 8342 (haematology, biochemistry and blood transfusion)
- Point of care testing (POCT) 31111
- Unaccredited tests will be highlighted on reports with a comment and are also listed in Pathology tests outside scope of accreditation [pdf] 902KB
User feedback
The laboratory is committed to providing a high-quality service to all service users and patients. We always welcome feedback, whether it’s a concern, suggestion, compliment or complaint, from our users regarding our services. If you wish to contact us, please do so by email, telephone or letter, explaining the area of concern.
If you feel we have not adequately resolved your query or concern, our Patient Advice and Liaison Service (PALS) and Complaints team will be happy to help you.
User surveys
We are committed to a continuous quality improvement programme and carry out an annual survey to understand the needs of our users: