Maternity Services
We welcome around 6000 babies each year and strive to provide women, birthing people and families with the best possible experience of pregnancy and childbirth.
How to find us
Find us
Tunbridge Wells Hospital, Tonbridge Road, Royal Tunbridge Wells, Tunbridge Wells, TN2 4QJ
Maidstone Birth Centre, Hermitage Lane, Maidstone, ME16 9QQ
Crowborough Birth Centre, Southview Close, Crowborough, TN6 1HB
Contact us
Main hospital switchboard: 01892 823535
For urgent clinical concerns, contact the Maternity Unit at Tunbridge Wells Hospital on 01892 633500. This line is available 24 hours a day, 7 days a week.
For non-clinical queries contact the Midwifery Liaison Office on 01892 638158 or 01892 633488. This line is available Monday to Friday 8.30am to 4pm.
Directions to Maternity Triage at Tunbridge Wells Hospital
Directions to Maternity Triage at Tunbridge Wells Hospital (out of hours)
Service updates
Social media
You can stay up to date with our service by following us on Facebook and Instagram. These channels provide useful information for before, during and after pregnancy and updates from our service. You can contact us via our channels Monday to Friday, 9am to 5pm.
Crowborough Birthing Centre
Maidstone and Tunbridge Wells NHS Trust has completed its review of what would be required to reintroduce intrapartum (birth) services at Crowborough Birthing Centre (CBC).
This work has considered staffing, service sustainability and the safe delivery of care.
We have shared this assessment with NHS Kent and Medway and NHS Sussex, who are responsible for commissioning maternity services. They will now consider this as part of their wider planning for maternity services.
While this work is ongoing, the suspension of intrapartum services at the centre remains in place.
We know this will be disappointing for people who care about this service and we recognise the strength of feeling locally. Antenatal and postnatal services continue at the centre, and women and families continue to be supported through our maternity services, including midwifery-led care at Maidstone and Tunbridge Wells.
We will continue to work closely with commissioning colleagues as they consider next steps.
Maternity service at Tunbridge Wells Hospital rated ‘good’ by Care Quality Commission
In an inspection in October 2024, the CQC found “significant improvements” had been made since its previous inspection in August 2023.
This followed an extensive programme of improvement addressing areas including: management of post-partum haemorrhage; maternity triage processes; category 1 and 2 c-section waiting times; staffing ratios; and improvements in data capture and reporting.
The CQC’s new report recognises improvements, including:
- Strengthened oversight and management of governance
- A positive safety culture where incidents are investigated thoroughly, and learning is embedded to promote good practice and outcomes
- Routine monitoring of care and treatment to continuously improve outcomes for mothers and babies
- A culture of kindness and compassion, with staff making sure people’s care, support and treatment meet individual needs and preferences
- Improved focus on equality, diversity and inclusion, and personalised care plans based on individual needs and preferences for all women and birthing people.
Share your feedback
Maternity Voices Partnership
The Maternity and Neonatal Voices Partnership (MNVP) brings together local parents, families, and maternity and neonatal professionals to collaboratively shape and improve services.
MNVP representatives actively gather feedback from women and families about their experiences of care before, during, and after pregnancy.
This insight is used to help influence service development, inform decision-making, and ensure maternity and neonatal services meet the needs of the local community
If you would like to help make a difference to maternity services or would like to share your views, email charlotte.edun@nhs.net or visit their Facebook page.
Feedback and concerns
Your opinion and experience of our services is important to us.
Please share your feedback and concerns with us, and you can rate the care or treatment you received and help us improve our services by completing the NHS Friends and Family Test.
Birth experiences
We love to hear your birth stories and experiences, please follow us on Facebook orInstagram to share them with us.