Information for HIV positive patients using our services at MTW NHS Trust

We offer HIV outpatient services at Maidstone Hospital and Gravesend Community Hospital.

You can refer yourself to our clinic by contacting us and the numbers are listed below:

Contact details for our HIV services:

The Rubin Clinic Maidstone on 01622 225713

The Riverside Clinic Gravesend on 01474 360833



At present our clinics are operating telephone clinics and video consultations for urgent care.

We are doing our best to contact all of our patients during this time.

Please note as of 23rd March 2020 all face to face clinic visits needed to stop for routine appointments in stable patients. Instead we are now planning to offer all of our stable patients at  least one telephone appointment and one clinic visit this year for blood tests to reduce time spent in the hospital and to reduce your travel in line with COVID recommended advice and guidance.

COVID advice

During COVID 19 we are not seeing patients unless absolutely necessary.  If you think you need to see someone then please call the clinic and ask to speak to a Doctor/Nurse.

If you think you have COVID please call 111 or speak to your GP – we cannot see patients with suspected COVID or arrange testing for COVID at our clinics so please do not attend the clinic if you think you may have this.

Reasons to contact us for HIV advice during COVID include:

If you feel unwell and think this is related to your HIV condition or your HIV medication

If you have any concerns about your HIV we are happy to take your call and offer you some support and advice.

If you are concerned about COVID and your health we are happy to speak to you but you can also find helpful information on the following websites:

If you are running low on medication (less than 2 weeks) – please see below on what to do



We will aim to provide you with all of your HIV medication during this time and are operating a normal Homecare service so your medication should arrive on time as usual.

If you usually collect your medication from the clinic, please call us first to see if has arrived so we can arrange a time for you to come and collect it – please do not just turn up at the clinic unless we have spoken to you first as we are not able to see patients in the clinic  without prior arrangement.

We can offer an emergency supply of one month of HIV medication if you are running out and cannot get to your usual clinic.  To collect more please call us so we can talk to you about how to arrange this. Please note that we cannot guarantee medication to be available on the same day.

What to do if you are running out of medication and have 14 days or less remaining

If you normally receive your meds from the Homecare delivery service please call them on Telephone: 01604 433574  Free phone: 0800 0121 551 to confirm if they are due to deliver and let them know that you have less than 2 weeks left.

If you normally collect a prescription from the Hospital please call your usual clinic who can arrange more medication for you to collect.

If you usually attend another clinic please ask your HIV doctor to send us a letter confirming your HIV medication so that we can arrange this for you. They can email us on