We provides services to the trust and our patients including:
- Inpatient and outpatient dispensing
- Ward pharmacy services
- Medicines information
- Specialist oncology pharmacy services
- Aseptic preparation
- Purchasing and distribution of medicines
Pharmacy services are provided at Tunbridge Wells Hospital, Maidstone Hospital and the Kent Oncology Centre at Maidstone.
You can also read our patient information leaflet for information about your medicines.
Opening hours and contact information
Maidstone Hospital Pharmacy
- Monday, Tuesday, Thursday, Friday: 9am – 5pm
- Wednesday: 9:15am – 5pm
- Saturdays: 9am – 3:30pm and Sundays: 10am – 3:30pm
Tel: (01622) 224313
Kent Oncology Centre Pharmacy (Maidstone)
- Monday to Friday: 8:30am – 5pm
- Tel: (01622) 225022
Tunbridge Wells Hospital Pharmacy
- Monday to Friday: 9am – 5.30pm
- Tel: (01892) 633281
The pharmacy at Tunbridge Wells Hospital is only open at the weekend for inpatient service and collection of prescriptions owing (Saturdays: 9am – 4pm and Sundays: 10am – 4pm)
Medicines helpline
If you have any questions about the medicines prescribed for you at one of our hospitals, such as “how and when should I take these tablets?” or “can I take other medicines at the same time?”
Call the medicines helpline on 01892 634216, Monday to Friday 9am to 5pm.
When you call you will be asked to give your name and your telephone number and tell us which hospital you were treated at.
It is helpful if you have your medicines and the copy of your prescription (if you have it) to hand when you call.
We can only answer your questions about medicines prescribed for you at Tunbridge Wells Hospital and Maidstone Hospital. We cannot answer questions about medicines from your own doctor, or about your illness in general.
The helpline will be answered by a member of the pharmacy team. It will usually be possible to speak to a pharmacist straight away but at very busy times, we may need to give details of your enquiry to a trained assistant who will arrange for a pharmacist to call you back.
If your medicines were changed while you were in hospital please return any medicines you no longer need to your local pharmacy for safe disposal.
Pharmacy prescriptions delivery service with Amal
We are running a pharmacy prescription delivery pilot at Maidstone Hospital for some of our services. This is designed to make getting your prescriptions quicker and more convenient.
- Prescription delivery: after your appointment, your prescription will be processed and delivered directly to your home or point of care within 24 hours – no need to wait at the hospital pharmacy.
- Faster service: medications will be checked by a pharmacist and sent out twice a day, ensuring quick delivery.
What does this mean for you?
- Faster access to medication: get your prescriptions delivered directly to your door, reducing wait times.
- No impact on other services: this pilot is only available to certain services – your clinician will tell you if your service is included. Your prescription process is the same if you attend other clinics.
If you have any problems with the dispensing or delivery of your medication, contact Amal Pharmacy on 020 3727 3111