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Video Consultation Appointments (VCA) are another way to have your outpatient physiotherapy appointments, allowing our physiotherapists to consult with you by video at your home or another location that is appropriate for you. Video consultations help reduce patient travel and offer more appointment flexibility.

If you’ve been contacted by us about having your appointment by video and have accepted a suitable time and date, we will schedule an appointment as normal. You will receive details of your appointment via your chosen correspondence method (usually email).

On the day and time of your appointment, you can enter the virtual clinic via the link on your appointment letter or text reminder.

We use a video consultation platform called eClinic. Further information about eClinic, including a patient troubleshooting guide and FAQs, is available online.