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Antenatal ward

At Tunbridge Wells Hospital there is a dedicated antenatal ward for women who require additional care in their pregnancy, involving further observation or treatment. This may be due to pre-existing health issues or pregnancy related conditions.

Each woman who is admitted to the Antenatal ward has their own room with en-suite facilities to make your stay more comfortable. You are able to have one nominated person stay with you overnight if you wish. And if so you need to provide sleeping equipment for this person (air bed, pillows and bedding). The antenatal ward is also unable to provide any food or medication for your nominated overnight stay person. You can have one birthing partner with you at all times. Your own children can visit at all times and visiting times for other visitors are 1530-1930.

Should you need to have an induction of labour, the antenatal ward is where you would be admitted for this to proceed.

Maternity Triage and Day Assessment Unit

Day assessment unit is a service offered through a booked appointment system, for women who require additional care, but do not need to be admitted to hospital. There are a wide range of reasons why you may be asked to attend Day Assessment Unit, and your Midwife or Doctor will fully explain this should an appointment be needed. This service is available Monday to Friday 0800-1800.

Maternity Triage is a service available 24/7. It is a telephone based advice system, where you can access and receive midwifery advice, it is also the department you contact if you feel you may be going into labour.

It is possible that the midwife may suggest you do not attend maternity triage, but seek advice from your GP, Minor Injuries, Dentist, Community Midwife, as not all women need to be seen in Maternity Triage.

Maternity Triage is not an appointment based system, and operates like a Maternity A&E, therefore women who need to be seen as a matter of urgency for a variety of reasons will take priority. Waiting times can therefore vary.

Maternity Voice Partnership

Maternity Voices Partnership (MVP) is a group of local parents and health professionals working together to improve maternity services in West Kent. Representatives from the MVP regularly ask for feedback from new parents about their experiences of maternity care and these experiences help to guide services and policies locally. If you would like to help make a difference to maternity services or would like to share your views please email mtw.mvp@gmail.com or visit our Facebook page or follow us on twitter @Birth_Voices

Complaints and Feedback

Please visit the Trust Patient Advice and Liaision Service (PALS) page for more information.

Bereavement care

Within our maternity department, we offer support, information and compassionate care when a baby passes away at any stage in pregnancy. A Quiet Room in the clinic area provides a much needed private space to take in information when difficult news is given following ultrasound scan or screening tests. A dedicated bereavement support midwife works closely with gynaecology nurses, doctors, sonographers, chaplaincy and community staff to ensure individualised care is provided during this difficult time.

We work closely with the charity SANDS who provide varied support to families who are bereaved. SANDS helped fund our Hope Butler bereavement suite which gives a private and quiet space for families who are experiencing the loss of their baby. They also supply memory boxes and personalised memory booklets for families to keep.

You will have been given a copy of our Bereavement leaflet for more information

The Bereavement Specialist Midwives are available Monday-Friday and can be contacted on the numbers below.

Bereavement Midwives: 01892 633484/ 07736 486032 harriet.burke@nhs.net and sarah.phillips24@nhs.net

Other hospital bereavement services are listed below:

Chaplain: 01892 635438

Bereavement Services: 01892 632923/ 01622 224251

Bereavement charities and support:

  • Tunbridge Wells SANDS: Our local branch of the national organisation offering befriender support, parent groups for bereavement, miscarriage and next pregnancy, as well as online forums and much more. tunbridgewellssands.org
  • Miscarriage Association: miscarriageassociation.org.uk
  • Tommys – tommys.org
  • Antenatal Results and Choices: ARC is a national charity helping parents and healthcare professionals through antenatal screening and its consequences.arc-uk.org
  • Lullaby Trust: The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families lullabytrust.org.uk
  • Twins and Multiple Births Association (TAMBA): Bereavement support for twins and multiple births tamba.org.uk/bereavement
  • The Mariposa Trust: This charity offers support, information, national remembrance services and more https://www.sayinggoodbye.org/