All questions are shown as received by the Trust.
1. Do you have a disaster recovery strategy/business continuity plan?
2: For each device detailed below please provide the requested information
Smartphones
Laptops
PCs
Tablets
Other (please specify):
3: Does your trust have a hosting supplier?
DEFINITION: Web hosting is an online service that makes your website’s content accessible on the internet. When you purchase a hosting plan, you are renting space on a physical server to store all the website’s files and data.
4: Does your trust use a data warehouse?
DEFINITION: A data warehouse is a central repository of information that can be analyzed to make more informed decisions. Data flows into a data warehouse from transactional systems, relational databases, and other sources, typically on a regular cadence.
5: Does your trust have a service desk?
DEFINITION: The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users
6: Does your trust use a help desk?
DEFINITION: a service provided by a company to help customers when they have problems with products they have bought
