1. What telephone system does the organisation use?
2. How many users use the telephone system?
3. Is the telephone system cloud based?
4. When will the organisation next review their telephony contracts?
5. Who is the main network provider the organisation uses for its mobile phones?
6. How many employees have a mobile phone supplied by the organisation?
7. What is the date that the organisation will next review its main mobile phone contract?
8. What Video Conferencing Solutions does the organisation use?
9. Does the organisation run webinars or online events?
10. Does the organisation provide “click To chat” functionality on its website?
