All questions are shown as received by the Trust.
Audiology Services, Paediatric services only:
1. Are you a Tier 2 or Tier 3 service?
2. When you triage referrals, what do you class as a “Diagnostic” and an “Assessment” referral? Do you have any guidance that you can share?
3. When a child does not attend an appointment, how do you record these?
a. Unable to attend
b. Did not attend
c. Other (please specify)
4. Do you send a “Referral received – Please contact the service for an appointment” letter to parents?
a. If yes – Is this all referrals or only certain referrals? Please specify.
b. If no, do you offer an appointment to children via another method, such as online booking portal, etc. Do you send out blanket appointments? Please specify.
5. If you do send a “Referral received – Please contact the service for an appointment” letter, how do you manage Safeguarding concerns? Do you have a process that you could share?
