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1) Do you provide these services inhouse or outsource to the third party – if outsourced, please name the supplier
2) when does the current contract for language (interpreting and translation services) expire and are there any extensions left?
3) If expiring in the next 12 months, when will the authority be going to market again to procurement these services and via what channel?
4) Separately by inhouse and outsourced:
– total number of face-to-face, in person assignment and hours completed in 2022
– total number of face-to-face, in person assignment not fulfilled in 2022
– total number of telephone interpreting, minutes completed in 2022
– total number of video interpreting assignment and hours completed in 2022
– total number of BSL, in person or remote assignments and hours completed 2022
5) Who is the senior responsible person for language services at the Trust.

Interpreting and translation services.160623.docx