These questions relate specifically to Information and Communication
Technology (ICT) services which includes services relating to the support of
a. Computer hardware and operating software
b. Servers,
c. PC’s, laptops printers and mobile devices,
d. Networks,
e. Telephony
f. Application support
1. Who provides your IT services (please also state if these services are in-sourced to an internal ICT team or outsourced to an external supplier)
2. How many staff deliver the ICT services listed above?
3. If your services are outsourced to an external supplier, when does the contract expire?
4. Do you have any services hosted in the cloud?
5. How many applications are supported by the IT service provider?
6. Which operating system do your PC’s and laptops use (i.e. Windows 10 etc.)?
