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1. Are any of your sites part of a PFI arrangement? If so, which site and what is the name of the special purpose company (ProjectCo) for the PFI?
2. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers Hard Facilities Management services?
3. For all of your sites (both PFI/Non-PFI), please can you outline who provides/delivers the Soft Facilities Management services (if delivered in-house please state this):
a. Cleaning and Domestic Services
b. Patient Catering
c. Retail and staff & Visitor Catering Services
d. Portering and Logistics
e. Non-Emergency Patient Transport
f. FM Helpdesk
g. Hospital Switchboard
h. Security/manned guarding
i. Car Park Management
j. Linen & Laundry Services
k. Waste Management – off-site disposal
4. If these services (both Hard and Soft Facilities Management) are outsourced, please can you outline
i. when these contracts were awarded
ii. for how long,
iii. the contract value
iv. when they are due to expire?

Download response Hard and Soft Facilities Management. 281021.docx