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All questions are shown as received by the Trust.
Essential Business Software:
Please provide the following information regarding the essential business software systems used at Maidstone and Tunbridge Wells NHS Trust:
1. Storage & Cloud Infrastructure:
Please address the following questions regarding your Storage & Cloud Infrastructure:
o Does your organisation use on-premise or cloud storage or both?
o Please confirm the on-premise hardware manufacturer.
o Please confirm your cloud storage provider (AWS, Azure, Oracle, etc.).
o What is your annual spend on cloud storage?
o How do you back up your data and with whom, e.g., Backup as a Service?
2. Telephony
3. ERP (Enterprise Resource Planning)
4. Finance & Payments
5. Cyber Security
6. HR (Human Resources)
7. Payroll
8. Finance BI and Analytics System
9. ITSM

For each of the systems listed above (excluding Storage & Cloud Infrastructure), please provide the following details:
a) System type:
b) Supplier name:
c) System name:
d) Date installed:
e) Contract expiration:
f) Is this contract annually renewed? – Yes/No
g) Do you currently have plans to replace this system? – Yes/No
h) Procurement framework:
i) Other systems it integrates with:
j) Total value of contract (£):
k) Notes – e.g., we are currently out to tender:
l) If this system does not exist, do you have an in-house alternative?

Essential Business Software.200824.docx