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1. Which department/person(s) deals with Employment References at your organisation and what is the name of the Head of Department?
2. What is the average hourly rate of the person(s) dealing with Job References? (If outsourced, how much do you pay annually for this service?)
3. How are Employment References requested for new starters? How are they chased up? (email/telephone/postal service/fax)
4. How are Employment References completed for ex-employees (email/telephone/postal service/fax)?
5. How many hours (on average) does your company (or the outsourced company) spend, each month, requesting employment references for new candidates? (for the past 12 months)
6. How many hours (on average) does your company (or the outsourced company) spend, each month, chasing up employment references for new candidates? (for the past 12 months)
7. How many hours (on average) does your company spend (or the outsourced company), each month, completing employment references for former employees? (for the past 12 months)
8. How many leavers (on average or exact) does your company have per month? (for the past 12 months)
9. How many new starters (on average or exact) does your company have per month? (for the past 12 months)
10. How many staff does your organisation employ at the moment?

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