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1. Do you have a centralised patient administrative service within your Trust? Y / N
a. If not then how do you run your patient services? Please provide a description (i.e. are these admin functions delivered by different services within the Trust).
2. What are the activities delivered by that centralised administrative service (e.g. referrals, bed management)? Please provide a complete list.
3. What percentage of referrals (i.e. RTTs) are managed by that central administrative? Please provide an accurate estimate.
4. What is the size, structure and budget of that central administrative? Please provide an outline of team structure as it currently stands and the total number of people in that team, with NHS salary bands, as well as its yearly budget for the past 5 financial years.

Centralised patient administrative service.311023.docx