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Video Consultation Appointments (VCA) are an alternative way to provide outpatient Physiotherapy appointments, which enables the Physiotherapists to consult with a patient by video at their home or any other appropriate location, with the aim to reduce patient travel, promote social distancing and reduce footfall throughout the Trust. MTW currently uses a system called Attend Anywhere and this has proved invaluable in providing an extra level of care that telephone appointments cannot.  Use of VCA within Physiotherapy is about offering patients a choice of receiving their consultation differently.

We are able to offer virtual, telephone and face-to-face appointments within Outpatient Physiotherapy. Face-to-face appointments are currently limited due to Trust guidelines surround the Covid-19 pandemic and will be discussed on an individual basis, and where a clinical need is identified.

If you have been contacted by us and have accepted a suitable time and date, the link to the virtual waiting room is www.mtw.nhs.uk/service/video-consultation-appointments, then scroll down to your speciality link, which is Physiotherapy Services. The same link can be used for your first appointment and any subsequent appointments relating to your current referral. For best access please use one of the following web browsers:

  • Google Chromeon a desktop, or an Android tablet or smartphone
  • Safarion an Apple iMac, MacBook, iPad or iPhone