Every woman who uses the services at the Birth centre is asked to complete the national Friends & Family test. Results consistently rate the Birth Centre as excellent and usually place the Birth Centre as number one in the Trust with the highest scores.
Kerri & Zac from Bearsted commented about the Birth Centre: ‘From arrival to departure we were constantly impressed with the professionalism and kind nature of the staff. Our midwife had a calm and caring nature that shone through the labour making us both feel as relaxed as possible throughout. The service we received is simply faultless. Thank you.’
One Maidstone mum, Charlotte, who used the Birth Centre but needed to be transferred to hospital when a problem arose said: ‘I received wonderful care and support at the Birth Centre and I do not regret my decision to start labour there. I can understand people’s concerns about travelling some distance, but they needn’t. The midwives are very experienced and didn’t take any risks. I was also able to return to the Birth Centre following the birth which was great.’