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Private patients

THE WELLS SUITE

The Wells Suite Private Patient Service managed by Maidstone and Tunbridge Wells NHS Trust.

All proceeds from the service are reinvested into our NHS services at both Maidstone and Tunbridge Wells Hospitals.

Benefits of using our Private Patient Services include:

  • Safe, high-quality and consultant-led services
  • Choice of consultant, appointments or admission
  • A multidisciplinary team of experts
  • A dedicated caring team
  • Clear, consistent communication
  • Bespoke hospitality including varied menu choices and additional extras

Reassuringly safe

Consultants covering a wide range of specialities treat patients privately at both Maidstone and Tunbridge Wells Hospitals.

The CHKS accredited Kent Oncology Centre at the Maidstone site provides state of the art cancer treatment with oversight by speciality oncology consultants. There are also outpatient facilities available at Maidstone Hospital.

The main inpatient site for surgery is located at the Tunbridge Wells Hospital site with JAG accredited endoscopy services and access to critical and specialist units; offering patients a high level of reassurance rarely found in private hospitals. This includes:

  • On-site specialist and sub-specialist consultant expertise
  • Intensive Care support for complex care
  • In-house support including diagnostic and therapy services

The state-of-the-art diagnostic facilities at the Tunbridge Wells Hospital mean we can offer private patients rapid access to some of the most advanced medical imaging technologies in the UK.

We employ the latest techniques to assist with early diagnosis of heart disease and the detection of cancer, including Magnetic Resonance Imaging (MRI), Computerised Axial Tomography (CT) and Positron Emission Tomography (PET) scanners.

Supporting NHS services

The money generated by our private patient service is invested into our NHS services, so patients and consultants can be confident that they are supporting the Trust’s NHS services for the wider population.

Our Facilities

Our private en-suite rooms include a digital television, including amazon fire sticks for personal account use for apps such as Netflix, Amazon Video, BBC Iplayer etc. We provide towels, towelling bathrobe and slippers, along with complimentary shower gel, shampoo and conditioner.

We have dedicated Hospitality Assistants whose sole purpose is to ensure you are well looked after during your stay. This includes offering a dedicated private food menu plus Tea, Coffee and other refreshments plus a daily newspaper at request – all of which are complimentary.

Emergency Care Facilities  

The Wells Suite has direct access to any additional help a patient may need, including specialist care and monitoring.  Should things not go to plan (as they can in any medical procedure); patients can be transferred to our on-site intensive care unit, high-dependency unit or coronary care unit.

If you need urgent care you’ll receive it instantly, without needing to be transferred to another hospital.

Insured patients

The private patient service at Maidstone and Tunbridge Wells NHS Hospital is recognised by all major private health insurance companies.

Self-pay

If you are interested in paying to be treated privately, our private patient team are happy to advice on the cost of a self-pay package.

If you would like general or payment advice or wish to enquire about transferring from NHS treatment to private, please call or email us and one of our experienced private patient team will be happy to help.

Health professionals

The Wells Suite accepts referrals from GPs and other UK referrers, including other hospitals or consultants.

To refer patients please contact us on:

Telephone:      01892 635 980/ 01892 635 888

Email: MTW-TR.PrivatePatients@NHS.net

Referrals may also be sent by post to:

The Wells Suite
Tunbridge Wells Hospital at Pembury
Tonbridge Road
Tunbridge Wells
Kent TN2 4QJ

Consultants

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  • Dr Lalita Banerjee

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  • Ms Cassandra Harcourt
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    • Secretary: Louise Marsh

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  • Dr Savita Parashuram Honakeri

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  • Mr Reynolds Thomas

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