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1. Year on year and for the past three calendar years, please could you provide figures for the number of times a DATIX/ULYSES or (please state other) your records keeping system holds, that relate to a report of “uncooperative patient behaviour” (or similar description which may include “violence and aggression”) was raised.
2. Year on year and for the past three calendar years, how many of the above reports of “uncooperative patient behaviour” (or similar description which may include “violence and aggression”) resulted in an action by hospital security and how is this action described: eg: chemical, environmental, mechanical, physical or psychological
3. What is your Trust policy on the restraint and detention of “uncooperative” patients?
4. Which nationally recognised training framework and to which standards are your security staff trained? Eg: MAYBO, SAFESKILLS etc …
5. What level of DBS checks are used when hiring your security staff?
6. How often are your security staff DBS checked?
7. What are the minimum training standards and qualifications required of security staff carrying out patient “bed watch” duties?
8. Year on year and for the last three calendar years, how many patient “bed watch” shifts did your hospitals need?

Download response Uncooperative patient behaviour. 020821.docx