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For the financial years 2015-16, 2016-17, 2017-18, 2018-19, and 2019-20, please provide the following information:
1. How much your trust has spent on translation/interpreter services (on both telephone and face-to-face and including British Sign Language)?
2. How much your trust has spent on the translation of written information for patients or carers?
3. How much your trust has spent on the employment of translators/interpreters, and which languages these employees covered?
4. How much your trust has spent on employing advocates for non-English speakers?
5. What was the average waiting time for a consultation with an interpreter after initial request for interpreter services (for both telephone and face-to-face appointments)?
6. Which company does the trust use for interpretation services?

Download response Translation or interpreter services. 280820