RPA Budgets
1a. Does your organisation have a dedicated budget for investing in RPA? Is yes, please provide your organisations RPA budget for 19/20
1b. To date, how much has the organisation invested in RPA solutions?
RPA Supplier
2a. Does your organisation use a third-party to provide an RPA software solution? If yes, please provide the name of the supplier
2b. Please provide a brief description as to the project the RPA provider is undertaking/has undertaken at the organisation
2c. How many employees (headcount) are involved in the operationalisation of the RPA solution at your organisation post-implementation?
2d. Please state the start and end date of the contract with the supplier
2e. Did the organisation use a framework to procure these services? If yes, please provide the name of the framework
2f. Please provide detail on how the RPA provider has charged the organisation?
2g. What was the annual cost to the organisation for the provision of the RPA solution in 18/19?
2h. Has your organisation seen any quantifiable benefits through the use of your RPA solution provider? Please provide details on the benefits achieved
