1) Please tell me how many times your trust has logged an incident of racist or discriminatory behaviour from patients towards staff in 2019.
2) For the five most recent cases, please tell me
a) the job title of the member of staff against whom the behaviour was levelled
b) a brief summary of the content of the complaint (e.g. patient said he didn’t want a ‘black doctor’, raised his voice and used profanities)
c) the action taken by the Trust
Download response Racist or discriminatory behaviour towards staff. 160320