a) Who is the Trust’s service provider (in-house or 3rd party provider)?
b) If outsourced to a 3rd party provider, what is the name of the service provider you use?
c) If outsourced to a 3rd party provider, what is the value of the contract per annum (excluding transition fee)?
d) If outsourced to a 3rd party provider, what was the transition fee paid?
e) If outsourced to a 3rd party provider, when did the contract start and when is the contract due to expire?
f) If outsourced to a 3rd party provider, is the Trust’s intention to re-procure these services through a Trust run OJEU procurement exercise when the current contract expires?
i. If yes, who is the Trust’s contact for discussing these services and what are their contact details?
ii. If not, what is the route through which you will contract these services?
g) If the Trust provide these services in-house, does the Trust intend to investigate outsourcing these services in the next 12 months?
i. If yes, who is the Trust’s contact for discussing these services and what are their contact details?
h) What are the systems that the Trust (and/or 3rd party provider) utilises in conjunction with these services and what function do they perform?
Please indicate where any of the service areas apply electronic self service functionality and if so which system is the platform for data submission
i)What are the volumes of activity that are associated with each of the services areas per annum?
(an indication of the volumetrics sought is provided within the response are for each service)
