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You asked:
1. Will it be possible to calculate, or at least estimate, how successful this process is and if not, what deficit is left to the Trust?
2. In this regard I am mindful of the limited number of staff to undertake this financially vital work across two sites and wonder what arrangements are in place to cover weekends, holidays and sickness periods.
3. Can you also confirm please that what details are taken from all A&E patients and what process is in place to collect money from those who are not British citizens and do not have valid travel insurance cover or EHIC card.
4. Again it would be helpful in times of shortfalls within the NHS to get at least an estimate as to the value of any losses to the Trust caused by non-collection of A&E treatment costs.
5. In order to dispel any false impressions others may have can you please confirm whether those without such insurances are treated without any payment that would normally be demanded in many, if not all, other EU countries and the reasons for allowing this effectively free treatment.

Download response Overseas patient billing. 151118