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1. How many DNAs (did not attend) were recorded by your hospital trust for outpatient appointments in the 2018-19, 2017-18 and 2016-17 financial years respectively?
2. As a percentage of missed appointments – what did the figure represent, for each of the years stated above?
3. How many patients missed an outpatient appointment once, for each of the respective years above?
4. How many patients missed an outpatient appointment twice?
5. How many patients missed an outpatient appointment three times?
6. How many patients missed an outpatient appointment four times?
7. How many patients missed an outpatient appointment five times or more?
8. For the years stated above, what is the most number of missed appointments by a single patient, in a single financial year?

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