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1. How many post-op Ophthalmology appointments should have taken place in the winter of 2018/19?
2. Of these how many did not take place due to “winter pressure”?
3. How many Ophthalmology appointments were missed in the year 01 April 2018 to 31 March 2019 due to patients failing to attend?
4. How many Ophthalmology appointments were missed in the year 01 April 2018 to 31 March 2019 due to mistakes that were the fault of the hospital – i.e. patients advising that they were unable to attend, but the booking not being properly cancelled?

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