For each of the last three financial years, broken down by each financial year, please state:

1. How many patients failed to attend their appointments at Tunbridge Wells Hospital? (Classed as Did Not Attends (DNAs) i.e. the patient did not arrive for their appointment and did not notify you).
2. What was the total cost to the hospital for these missed appointments for each financial year?
3. The breakdown of the age groups responsible for each missed appointment (such as 0-9, 10-19, 20-29 etc. until ‘60 and over’).
4. For each one, please state the reason (if known) for the missed appointment.
5. For each one, please state what the appointment was for.

Download response Missed appointments for each of the last three financial years 010216