In the first place, having looked at your web site I cannot see any reference to the Freedom of Information Act. It may be there somewhere but if so it is carefully hidden away. Why is this?
Secondly, please provide details of the improvements that you claim have been made. I assume that there have been some senior management team and board discussions on this matter, and a variety of internal emails, etc. so I should be grateful for the relevant documentation.
Thirdly, what was the precise status of the member of staff involved and why have you not sent this case on to the relevant registration council?
Fourthly, I wish to be provided with information on the due diligence you carry out on contractors/agencies supplying nursing staff and on the subsequent performance monitoring/quality control systems you have in place.