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1) Does the Trust have an agreement to use HCR Services either under contract, via a purchase/supply order or some other agreement?
a. If yes, please would you answer the following questions?
i. Is this under contract?
ii. When did it start?
iii. When does it end?
iv. Is the Trust paid additional monies by HCR Services above the amounts to be recovered?
b. Is this via some other agreement?
i. What kind of Agreement?
ii. When did it start?
iii. When does it end?
iv. Is the Trust paid additional monies by HCR Services above the amounts to be recovered?
2) In relation to the HCR Services, what is required from the emergency department(s)?
a. To collect data on attendees who have suffered a 3rd party accident and send on to HCR services (with appropriate permission)?
i. If yes, how is the permission obtained?
b. To pass every patient a leaflet on HCR Services?
c. To only pass patients who have suffered a 3rd Party Accident a leaflet on HCR Services?
3) In relation to the HCR Services and the above, is there a requirement for this service to be operated elsewhere within the hospitals (Wards, Ambulatory, Outpatients?)
4) If possible please enclose a scan/copy of any literature that would be passed to a patient.
5) In brief please explain how HCR services improve the revenue to be recovered via the NHS Injury cost recovery scheme? (What else do they do that would not be done otherwise?)

Download response HCR Services. 100118