1. TOTAL Number of Attenders to A&E for the year 2015/2016
a. Of these attenders – how may attended Majors?
b. Of these attenders – how many attended Minors?
c. Of these attenders – how many attended Children’s Paed A&E?
d. Of the TOTAL attenders, how may were conveyed by ambulance?
e. Of the TOTAL attenders, how many self-presented (made their own way to A&E)
f. Of the TOTAL attenders, how many were discharged with advice only/self-discharged without being seen (metrics can be added together)
g. How many 12 hour breaches did you have?
h. How many 4 hour breaches did you have?
i. What was the primary cause of the breaches?
2. TOTAL Number of Attenders to A&E for the year 2016/2017
a. Of these attenders – how may attended Majors?
b. Of these attenders – how many attended Minors?
c. Of these attenders – how many attended Children’s Paed A&E?
d. Of the TOTAL attenders, how may were conveyed by ambulance?
e. Of the TOTAL attenders, how many self-presented (made their own way to A&E)
f. Of the TOTAL attenders, how many were discharged with advice only/self-discharged without being seen (metrics can be added together)
g. How many 12 hour breaches did you have?
h. How many 4 hour breaches did you have?
i. What was the primary cause of the breaches? Was this reason different from 2015/16?
3. TOTAL Number of Attenders to A&E for year 2017/18 – to-date
4. Please describe how your patients are triaged, what is their typical journey? Is there a streaming model? If yes, how effective is it and who streams e.g. GP or Nurse?
5. What would you like to see implemented in your health economy to deter avoidable admissions? I.e. those who have attended A&E but could have been seen and treated in a walk-in centre/MIU, Pharmacy or GP etc.
6. Do you have Self Check-in Kiosks in your A&E area?
7. Do you have publicly available WiFi in your A&E waiting areas?
a. What is the bandwidth?
b. If you don’t have publicly available WiFi in your A&E waiting area, is there a plan to install this? If yes, when? Is it on trajectory for delivery and what is the planned bandwidth? Please comment
8. Do you think technology has a role to play in preventing avoidable admissions?
If yes, please comment on what the value of technology would be.

Download response A&E Urgent Care and Technology. 200917