• Which programmes or services (either internally developed or commissioned) to tackle high attendance rates at A&E do you possess and are in operation? e.g. To identify and address High Intensity Users (HIUs) at A&E, redirection to other services such as Minor Injury Units, etc.
• How effective have they been for the Trust?
• The cost (how much) of the programme or service to the Trust, per year
I wish for this information to be for the date ranges; April 2018 – March 2019, and, April 2019 – present day