In an Emergency

If you, a friend or a family member suffers a life threatening or serious injury/illness requiring immediate treatment, emergency care is available at:

• Emergency Care Centre - Maidstone Hospital

• A&E and Trauma Unit - Tunbridge Wells Hospital

The estimated waiting times to see a healthcare professional in either one of our hospitals in the last hour is approximate and is for information purposes only.  We can not guarantee the times displayed will be the same as the length of time you will wait, although we will always aim to see you as quickly as we can.

Please remember, we provide care to the most critical cases first.

We will always try to ensure that at least 95% of patients attending A&E are seen, treated and either admitted to or discharged from hospital, in four hours or less, in accordance with the national standard for A&E waiting times.
 
There are occasions when, for good clinical reasons, patients need to spend longer than four hours in A&E.
 
You can help our emergency staff see and treat patients quickly in an emergency by choosing the most appropriate place for your medical care and treatment. This includes using your GP, pharmacist or minor injury unit for minor ailments and injuries, and your local A&E department in an emergency. Please visit our Choose Well page for further information.

• Maidstone Hospital A&E department saw 99.3% of patients within four hours.
• Tunbridge Wells Hospital A&E department saw 98.7% of patients within four hours.