Choose Well - alternatives to A&E

Choose Well


Choosing the right place to go for NHS treatment will ensure that you get the right care, as soon as possible. If you’re not sure what’s best, phone before you go.

Minor Injuries Units

If your injury is not serious, you can get help from a minor injuries unit (MIU), rather than going to an A&E department. This will allow A&E staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait.

Find out where your local minor injury units (MIUs) are in West Kent, this is normally a quicker alternative to the Emergency Care Centre (Maidstone Hospital) and A&E department (Tunbridge Wells Hospital).

There are other NHS services available, more information about each of them can be found below.

Self Care

Looking after yourself and your family is the best choice to treat very minor illnesses and injuries. A range of common illnesses and injuries can be treated at home simply by combining plenty of rest with a well-stocked medicine cabinet containing;

  • paracetamol
  • anti-diarrhoeal medicine
  • rehydration mixture
  • indigestion remedy
  • plasters
  • thermometer.
NHS Direct 

NHS Direct provide confidential health advice and information 24 hours a day, 7 days a week, phone 0845 46 47 or visit You can also visit to search for all NHS services near you.

Pharmacies (Chemists)

Pharmacists are qualified to give you free, expert advice on medicines and minor ailments - you don't need an appointment to see a pharmacist.

To find out where your nearest pharmacy is, text ‘Pharmacy’ to 64746

Late night and Sunday pharmacies
Morrisons Pharmacy, Sutton Road – 01622 661750
Sainsbury’s Pharmacy, Quarry Wood, Aylesford – 01622 790223
Tesco Pharmacy, Lunsford Park, Larkfield – 01622 701449
Tonbridge and Tunbridge Wells
Boots, Calverley Road – 01892 526486
Sainsbury’s, Linden Park Road – 01892 532569
Sainsbury’s, Otford Road – 01732 469198
GP services

Your GP (doctor's) surgery is the right choice for general medical advice, treatment, prescriptions, vaccinations and tests.

Out of Hours GP

If your own GP surgery is closed and you cannot wait until it next opens, phone the surgery for a message about the out of hours service.

Out of Hours Dentist

For an emergency dentist call your own dentist surgery for a message about the out of hours service.
Alternatively call Dentaline on 01634 890300 or NHS Direct 0845 46 47 for advice.