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The Pharmacy department provides a wide range of services to the Trust and its patients including:

  • Inpatient and outpatient dispensing
  • Ward pharmacy services
  • Medicines Information
  • Specialist oncology pharmacy services
  • Aseptic preparation
  • Purchasing and distribution of medicines

Pharmacy services are provided from three locations. There are dispensing pharmacies at Tunbridge Wells Hospital, Maidstone Hospital and the Kent Oncology Centre at Maidstone.

Opening hours and contact information

Maidstone Hospital Pharmacy – Tel: (01622) 224313, open Monday to Friday: 9am – 5.30pm, Saturdays: 9am – 4pm and Sundays: 10am – 4pm

Kent Oncology Centre Pharmacy (Maidstone) – Tel: (01622) 225022, open Monday to Friday: 8.30am – 5pm

Tunbridge Wells Hospital Pharmacy – Tel: (01892) 633281, open Monday to Friday: 9am – 5.30pm, Saturdays: 9am – 4pm and Sundays: 10am – 4pm

Medicines helpline

Do you have any questions about the medicines prescribed for you at one of our hospitals, for example how and when should I take these tablets or can I take other medicines at the same time?

If so, please call the Medicines Helpline on telephone 01892 634216, Monday to Friday 9.00am to 5.00pm. When you call you will be asked to give your name and your telephone number and to tell us at which hospital you were treated. It is helpful if you have your medicines and the copy of your prescription (if you have it) to hand when you call.

Please note: We can only answer your questions about medicines prescribed for you at Tunbridge Wells Hospital and Maidstone Hospital. We cannot answer questions about medicines from your own doctor or about your illness in general. The helpline will be answered by a member of the pharmacy team. It will usually be possible to speak to a pharmacist straight away but, at very busy times, it may be necessary to give the details of your enquiry to a trained assistant who will arrange for a pharmacist to call you back.

If your medicines were changed while you were in hospital please return any medicines that you no longer need to your local pharmacy for safe disposal.

Pharmacy Figures

  • Each year the department dispenses approximately 500,000 prescription items for inpatients and outpatients.
  • We purchase and distribute annually £21.5 million of medicines on behalf of The Trust and other local healthcare providers.
  • In oncology and aseptics we prepare 28,000 injections, infusions and other products per year for individual patients.