When you call you will be asked to give your name and your telephone number and to tell us at which hospital you were treated. It is helpful if you have your medicines and the copy of your prescription (if you have it) to hand when you call.
We can only answer your questions about medicines prescribed for you at The Tunbridge Wells Hospital at Pembury and Maidstone Hospital. We cannot answer questions about medicines from your own doctor or about your illness in general.
The Helpline phone will be answered by a member of the pharmacy team. It will usually be possible to speak to a pharmacist straight away but, at very busy times, it may be necessary to give the details of your enquiry to a trained assistant who will arrange for a pharmacist to call you back.
If your medicines were changed while you were in hospital please return any medicines that you no longer need to your local pharmacy for safe disposal.