PALS Contact Details

Patient Advice and Liaison Service

Please note that PALS enquiries are currently directed to the Maidstone PALS office.
However, please be assured that the PALS service is offered to patients and visitors to Maidstone & Tunbridge Wells Hospitals.

PALS offers a drop in service, however, we advise that you call ahead to ensure the office is open as occasionally we have to close in order to attend patient concerns within the Trust.

Alternatively, you can contact PALS to make an appointment if this is more convenient.

  • The PALS Office at Maidstone Hospital is open Monday to Friday, 10am until 4pm.
  • Should you wish to make face to face contact with a member of the PALS team, please call the PALS office on the number below to arrange an appointment.

Maidstone Hospital PALS: 01622 224960

We operate a 24 hours answer machine.  Please do ensure that you leave a message and your contact details and we will get back to you as soon as possible.  We aim to return all calls within one working day.

Facsimile 01622 224843

SMS 07747 782317

RNID Typetalk calls are welcome. Dial 18002 followed by telephone number.

If you would prefer to write to us, please send to either: -

Email address:  mtw-tr.palsmaid@nhs.net

Address: PALS Lead, Maidstone & Tunbridge Wells NHS Trust, Maidstone Hospital, Hermitage Lane, Kent ME16 9QQ