Knowledge Management Websites

Knowledge Management Websites and References

The range of resources about knowledge management is growing rapidly across all sectors of the economy and indeed worldwide.

The following provide some useful approaches, and refer onwards to other resources.

NHS KNOWLEDGE MANAGEMENT ESPACE
http://www.espace.connectingforhealth.nhs.uk/community/nhs-knowledge-management

Run in conjunction with the specialist library this is a discussion space for people working in the NHS to discuss, share and learn from each other about knowledge management. The site is hosted by Connecting for Health.

KNOWLEDGE MATTERS
Newsletter from the South East Coast SHA knowledge management team, see also
http://nww.sec.nhs.uk/knowledge

KNOWLEDGE BOARD
http://www.knowledgeboard.com/

• Useful articles by leading KM thinkers and practitioners,
• Articles can be accessed without registering.
• Online database of members, accessible if register with site
• Newsletter emailed to members
• Registration is free

THE GURTEEN KNOWLEDGE WEBSITE
http://www.gurteen.com/

• A site with a wealth of knowledge on KM
• A gateway to other KM sites, articles and events
• Created and updated by David Gurteen
• Access is free
• Newsletter sent to registered users
• Registration is free

LEARNING TO FLY
http://www.chriscollison.com/l2f/

A website from the authors of "Learning to Fly", Chris Collison and Geoff Parcell, Includes frameworks, publications, training, cross sectoral tools and experiences.

AFTER ACTION REVIEWS
Gurteen D. Introduction to After Action Reviews. http://www.gurteen.com/gurteen/gurteen.nsf/id/aars-intro

Carroll JS & Edmondson AC. Leading organisational learning in health care. Quality & Safety in Health Care 2002;11:51-56

De Brun C. After Action Reviews. NLH Knowledge Management Specialist Library 2005
http://www.library.nhs.uk/knowledgemanagement/viewResource.aspx?resID=70306

Garvin DA. Learning in action, a guide to putting the learning organization to work. Boston: Harvard Business School Press, 2000:106-116
http://www.wildfirelessons.net/documents/Garvin_AAR_Excerpt.pdf

COMMUNITIES OF PRACTICE

Andrée Le May Communities of Practice in Health and Social Care ISBN: 978-1-4051-6830-4 Paperback 144 pages October 2008, Wiley-Blackwell

Launch of the IDeA Health 'Community of Practice' Nov 2008 http://www.idea.gov.uk/idk/core/page.do?pageId=9001728(accessed April 15 2009)

National Library for Health - Knowledge management specialist library http://www.library.nhs.uk/KnowledgeManagement/ViewResource.aspx?resID=88442(accessed April 15 2009)

LIBRARY HOLDINGS
http://www.southeastlibrarysearch.nhs.uk

A catalogue of resources held within the SHA Trust libraries, includes books, journals, e-resources.

PRIMARY CARE
Humana and the eight South East Coast PCTs worked together to produce a report entitled "Knowledge Management: what it is and how to achieve World Class Commissioning (WCC) Standards", January 2009. All PCTs will have copies, Includes self assessment and actions for all PCTs, the Knowledge Library, local best practice.

INFORMATION TECHNOLOGY - FURTHER INFORMATION
Web 2.0 provides employees with new tools for collaboration and knowledge sharing.

EXAMPLES OF POLICIES:
To help employees understand what behaviour is acceptable what is clearly not with Web 2.0:

http://www.sun.com/aboutsun/media/blogs/policy.html

http://jeremy.zawodny.com/yahoo/yahoo-blog-guidelines.pdf

http://www.snellspace.com/IBM_Blogging_Policy_and_Guidelines.pdf