1. Does the Trust use an external company to provide bedside telephone services for patients in the Trust’s hospitals? If so, please provide the name of the company used.

2. Does this same company provide any other services to the Trust, in addition to bedside telephone services? If so, what else does it provide?

3. In total, how much does the Trust pay, per year, to this company? (NB: Preferably this should be the total amount paid to the company in the last financial year. However, if it is not possible to provide this figure for whatever reason – e.g. the Trust has only recently employed the services of the company – please could you provide the estimated or agreed payment to the company for the current financial year or calendar year).

Download response Bedside telephone services for patients 010816