Discharges

When you are ready to leave hospital, you can relax in the comfort of our discharge lounge while the details of your discharge are completed.

Staff will collect you and your belongings from the ward and take you to the lounge, which is equipped with television, books and magazines, free coffee and tea making facilities, plus safe and secure luggage storage. 

Our lounge is always fully staffed. The team can help with:

• Arranging personal transport such as taxis, if needed.
• Liaising with the Patient Transport Service
• Collecting medication from the pharmacy.  It can take up to four hours from when the prescription is written for your medication to be dispensed and sent to the discharge lounge. 
• Ordering sandwiches or hot meals from our hospital menu while you wait.
• Assisting with any outstanding discharge issues or concerns e.g. arrangements for district nurses.

If you are being collected by car, this can be from the main entrance which has a ten minute waiting slot.  Our staff can promptly escort you from the discharge lounge to your waiting relative, friend or carer.

Located on the ground floor, past reception, the gift shop and PALS. 

• Open from 8am to 6pm, Monday to Friday.
• Phone: 01622 225299

Located in the main entrance.

• Open 8am to 6pm, Monday to Friday.
• Phone: 01892 635564

Please read our patient information leaflet for detailed information about being discharged from our hospitals.